Refund policy

Sterling Grace Jewelry is guaranteed to meet your expectations. If for any reason an item does not meet your expectation, please, return it to us in its original packaging, un-used with proof of purchase within 30 days for an exchange, or in-store, or online   credit.

Return Address: 

4720 S. Broadway Ave.
Tyler, TX 75703

Note: Special Made-to-Order customized items are non-returnable for any reason. If an item is damaged upon receipt, please call (903) 581-2929 within 72 hours of receipt. An exact placement will be issued within two days upon return receipt of the damaged item.