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Sterling Grace Jewelry is guaranteed to meet your expectations. If for any reason an item does not meet your expectation, please, return it to us in its original packaging, un-used with proof of purchase within 30 days for an exchange, or in-store, or online   credit.

Return Address: 

4720 S. Broadway Ave.
Tyler, TX 75703

Note: Special Made-to-Order customized items are non-returnable for any reason. If an item is damaged upon receipt please call (903) 581-2929 within 72 hours of receipt. An exact placement will be issued within two days upon return receipt of the damaged item.